Finding the right equilibrium between formal and informal learning
Ted Cocheu in his blog " Rapid eLearning News" continues his quest for understanding and explaining how to achieve better ROI with formal vs. informal learning modes.
Take a look at the following graph:
I like very much the linkage between the learning methods and the competence needed by the learner on explaining the ROI level. How about you?
An article from New Scientist offering "tricks, techniques and habits...that can help you flex your grey matter and get the best out of your brain cells.Just read it quickly and if you adopt or even think about one the steps, it was worth it already.
Empirical results comparing formal vs. informal learning
Ted Cocheu in his blog brings a National Science Foundation-funded research project , that has some very interesting and powerful findings. Read it at:
Amazing speech from Steve Jobs to the graduates of StanfordUniversity this week.
Drawing from some of the most pivotal points in his life, Steve Jobs, chief executive officer and co-founder of Apple Computer and of Pixar Animation Studios, urged graduates to pursue their dreams and see the opportunities in life's setbacks including death itself.Worth reading !!!
"I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is the closest I've ever gotten to a college graduation. Today I want to tell you three stories from my life. That's it. No big deal.
Just three stories.
The first story is about connecting the dots. I dropped out of ReedCollege after the first 6 months, but then stayed around as a drop-in for another 18 months or so before I really quit. So why did I drop out?
It started before I was born. My biological mother was a young, unwed college graduate student, and she decided to put me up for adoption. She felt very strongly that I should be adopted by college graduates, so everything was all set for me to be adopted at birth by a lawyer and his wife. Except that when I popped out they decided at the last minute that they really wanted a girl. So my parents, who were on a waiting list, got a call in the middle of the night asking: "We have an unexpected baby boy; do you want him?" They said: "Of course." My biological mother later found
out that my mother had never graduated from college and that my father had never graduated from high school. She refused to sign the final adoption papers. She only relented a few months later when my parentspromised that I would someday go to college.
And 17 years later I did go to college. But I naively chose a college that was almost as expensive as Stanford, and all of my working-class parents' savings were being spent on my college tuition. After six months, I couldn't see the value in it. I had no idea what I wanted to do with my life and no idea how college was going to help me figure it out. And here I was spending all of the money my parents had saved their entire life. So I decided to drop out and trust that it would all work out OK. It was pretty scary at the time, but looking back it was one of the best decisions I ever made. The minute I dropped out I could stop taking the required classes that didn't interest me, and begin dropping in on the ones that looked interesting.
It wasn't all romantic. I didn't have a dorm room, so I slept on the floor in friends' rooms, I returned coke bottles for the 5¢ deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it. And much of what I stumbled into by following my curiosity and intuition turned out to be priceless later on. Let me give you one example: ReedCollege at that time offered perhaps the best calligraphy instruction in the country. Throughout the campus every poster, every label on every drawer, was beautifully hand calligraphed. Because I had dropped out and didn't have to take the normal classes, I decided to take a calligraphy class to learn how to do this. I learned about serif and san serif typefaces, about varying the amount of space between different letter combinations, about what makes great typography great. It was beautiful, historical, artistically subtle in a way that science can't capture, and I
found it fascinating.
None of this had even a hope of any practical application in my life. But ten years later, when we were designing the first Macintosh computer, it all came back to me. And we designed it all into the Mac. It was the first computer with beautiful typography. If I had never dropped in on that single course in college, the Mac would have never had multiple typefaces or proportionally spaced fonts. And since Windows just copied the Mac, its likely that no personal computer would have them. If I had never dropped out, I would have never dropped in on this calligraphy class, and personal
computers might not have the wonderful typography that they do. Of course it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking backwards ten years later.
Again, you can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something - your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.
My second story is about love and loss.
I was lucky – I found what I loved to do early in life. Woz and I startedApple in my parents garage when I was 20. We worked hard, and in 10 years Apple had grown from just the two of us in a garage into a $2 billion company with over 4000 employees. We had just released our finest creation - the Macintosh - a year earlier, and I had just turned 30. And then I got fired. How can you get fired from a company you started? Well, as Apple grew we hired someone who I thought was very talented to run the company
with me, and for the first year or so things went well. But then our
visions of the future began to diverge and eventually we had a falling out. When we did, our Board of Directors sided with him. So at 30 I was out. And very publicly out. What had been the focus of my entire adult life was gone, and it was devastating.
I really didn't know what to do for a few months. I felt that I had let
the previous generation of entrepreneurs down - that I had dropped the baton as it was being passed to me. I met with David Packard and Bob Noyce and tried to apologize for screwing up so badly. I was a very public failure, and I even thought about running away from the valley. But something slowly began to dawn on me – I still loved what I did. The turn of events at Apple had not changed that one bit. I had been rejected, but I was still in love. And so I decided to start over.
I didn't see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me. The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything. It freed me to enter one of the most creative periods of my life.
During the next five years, I started a company named NeXT, another company named Pixar, and fell in love with an amazing woman who would become my wife. Pixar went on to create the worlds first computer animated feature film, Toy Story, and is now the most successful animation studio in the world. In a remarkable turn of events, Apple bought NeXT, I retuned to Apple, and the technology we developed at NeXT is at the heart of Apple's current renaissance. And Laurene and I have a wonderful family together.
I'm pretty sure none of this would have happened if I hadn't been fired from Apple. It was awful tasting medicine, but I guess the patient needed it. Sometimes life hits you in the head with a brick. Don't lose faith. I'm convinced that the only thing that kept me going was that I loved what I did. You've got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don't settle.
My third story is about death.
When I was 17, I read a quote that went something like: "If you live each day as if it was your last, someday you'll most certainly be right." It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: "If today were the last day of my life, would I want to do what I am about to do today?" And whenever the answer has been "No" for too many days in a row, I know I need to change something.
Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life. Because almost everything – all external expectations, all pride, all fear of embarrassment or failure - these things just fall away in the face of death, leaving only what is truly important. Remembering that you aregoing to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.
About a year ago I was diagnosed with cancer. I had a scan at in the morning, and it clearly showed a tumor on my pancreas. I didn't even know what a pancreas was. The doctors told me this was almost certainly a type of cancer that is incurable, and that I should expect to live no longer than three to six months. My doctor advised me to go home and get my affairs in order, which is doctor's code for prepare to die. It means to try to tell your kids everything you thought you'd have the next 10 years to tell them in just a few months. It means to make sure everything is buttoned up so that it will be as easy as possible for your family. It means to say your goodbyes.
I lived with that diagnosis all day. Later that evening I had a biopsy,
where they stuck an endoscope down my throat, through my stomach and into my intestines, put a needle into my pancreas and got a few cells from the tumor. I was sedated, but my wife, who was there, told me that when they viewed the cells under a microscope the doctors started crying because it turned out to be a very rare form of pancreatic cancer that is curable with surgery. I had the surgery and I'm fine now.
This was the closest I've been to facing death, and I hope its the closest I get for a few more decades. Having lived through it, I can now say this to you with a bit more certainty than when death was a useful but purely intellectual concept:
No one wants to die. Even people who want to go to heaven don't want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life's change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true.
Your time is limited, so don't waste it living someone else's life. Don't be trapped by dogma - which is living with the results of other people's thinking. Don't let the noise of other's opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become.
Everything else is secondary.
When I was young, there was an amazing publication called The Whole Earth Catalog, which was one of the bibles of my generation. It was created by a fellow named Stewart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch. This was in the late 1960's, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along: it was idealistic, and overflowing with neat tools and great notions.
Stewart and his team put out several issues of The Whole Earth Catalog, and then when it had run its course, they put out a final issue. It was the mid-1970s, and I was your age. On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitchhiking on if you were so adventurous. Beneath it were the words: "Stay Hungry. Stay Foolish." It was their farewell message as they signed off. Stay Hungry. Stay Foolish. And I have always wished that for myself. And now, as you graduate to begin anew, I wish that for you.
Stay Hungry. Stay Foolish.
Thank you all very much." - Steve Jobs - June 2005
In September 2004, Learning Circuits ran its annual trends survey. When LC asked what e-learning support services their organizations provide in-house, either via electronic means or via personnel, course registration came out on top at 71 percent. However, when asked to identify the leading tools that most organizations use to build, deploy, and support e-learning, only 46 percent of respondents said that they use a learning management systems.
Earlier this year, ASTD launched a survey to take the analysis a step further.Here’s what readers had to say.
Godfrey Parkin writes about the fact that IBM is starting to put the workflow concepts into practice and if it's hapenning with the "Big Blue" , who knows where it'll stop now...
For my part, I was thrilled to read about this importatnt development , but was quite amazed to find out the so unrelevant example. The lady in the far out office has indeed a lot of time in her hands. I'd like to have such nice co-workers, but I'm afraid she'd be fired quite quickly from most of the business places I know of...
But read for yourselves:
Parkin Space: The Future of Learning
This week, much to his own surprise, Godfrey Parkin finds himself impressed by the learning practices of the US military and IBM. It's not a revolution, it's devolution.
I have just spent a couple of days at a small highly-focused symposium titled “Innovations in E-learning.” It was put together by the US Naval Education and Training Command and the Defence Acquisition University (DAU), who have among the best and brightest training minds that the American taxpayer’s money can buy. They are not short of budget, manpower, or technology, and they get to mess with lots of experimental stuff.
For several years now, training departments have been transfixed by the evolving internet in the same way that dinosaurs were probably awe-struck by the approaching comet. So what does the future hold? I’m happy to report that learning will thrive, but trainers will have to merge back into operational roles. Oh, and training departments are dead, at least as we know them. As are Learning Management Systems and any other relics of centralised distribution of learning. Learning that is informal, collaborative, contextual, real-time, and peer-generated, will be the mode of tomorrow.
It seems counter-intuitive that military types whose culture is defined by command and control hierarchies would advocate devolution of learning to the swab on the deck-plates or the grunt in the foxhole, but that was the gist of what was being said. Admittedly, it was being said by the civilian gurus who write their white papers for them. And devolution of learning does not necessarily mean relinquishing control – in fact there are some very scary big-brother systems being deployed that will tell anyone with access pretty much what any individual sailor anywhere in the world had for breakfast last Tuesday and, to five decimal places, what his or her competency rating is on any given skill.
Amongst the sessions was a real eye-opener from a VP at IBM. IBM used to be a blue-suit red-tie operation as monolithic as a bank, but it has been doing a lot of shape-shifting in recent years. These days any organisation that is unwilling or unable to do that is unlikely to be around very long. It’s Darwinian – those who can adapt most readily are most likely to survive in times of rapid change. IBM’s consulting wing, adrenalised a couple of years ago by their acquisition of Price-Waterhouse Coopers consulting, is doing what big consulting firms rarely do – they are advocating unique solutions that they don’t already have parked in a truck around the corner.
Here’s my quick version of the IBM line on “embedded” or workflow learning:
The most profound shift that will take place in training over the next three years is a movement away from traditional, formal, course-based learning (classroom or online) and towards clever integration into the workflow of learning-enabling tools like Instant Messaging and informal collaboration processes. As we move learning from its “separate service” role to a more integrated coal-face role, one of the biggest obstacles is the political question of who owns it. The other is the need for a deeply rooted culture of collaboration throughout the organisation.
A simple example of workflow learning in action: Tom in Finance gets an urgent request to authorise foreign travel funds for an executive. He learned how to do that in a training course last year, but has never needed to do it in practice, so he’s lost. The help system, typically, doesn’t. The FAQ gives no guidance either. So he sends out a broadcast Instant Message to a small group of SMEs and experienced practitioners asking for help.
So far this is not a lot different from “prairie dogging” – popping your head up above your cube divider and yelling “Does anyone know how to…” But here is where it gets interesting. Jill, an experienced practitioner in another city, responds to the message. She remotely takes control of Tom’s computer and talks to him as he watches her go through the steps on his screen. She identifies that the help system, the FAQ, and possibly the original training are inadequate, and updates the FAQ in wiki-like fashion.
Then she identifies a group of Tom’s peers who might benefit from knowing what Tom now knows, and sends them an announcement of a 10-minute webinar for later that week. During the webinar, she records the session, and saves it to the system where those who could not make it, or those who may encounter the problem in the future, can easily find and watch it. Then she notifies those responsible for basic training, and those responsible for the help system, that they might need to pay attention to the issue. Tom, in the meantime, evaluates the help he has received, and his ratings and comments get added to Jill’s profile for reference by future aid-seekers, and her management.
The technology is not complex, or even expensive. Most people have it on their computers already. Aspects of this are widely used already in e-commerce and e-customer support. Individuals already learn this way intuitively. What is hard is achieving the mindset and the culture that allows and encourages this to happen across an organisation.
There is nothing revolutionary in the IBM vision. If you have followed those who advocate informal learning and collaborative learning (and indeed many of my own rants), you will realise that the ideas are not new. But, for me, the amazing thing was to hear them coming from IBM. If Big Blue is advocating this approach, and is actively setting about trying to get it to work in its clients’ cultures as well as its own, then there is something serious going on. Workflow learning has moved from the drawing board to the boardroom. They say that in theory there is no difference between theory and practice, but in practice there is. IBM is taking its theories on the road, and, in practice, is being taken seriously.
Effective corporate IT training: Bursting the e-learning bubble
"In the more than half a decade of e-learning availability, one thing has become clear: the Internet is not a good platform for teaching. Ronald Van Liew, ITworld.com, 3 June 2005
Ronald argues that "until the day arrives that e-learning provides an equally rich, personally-interactive experience, the ability to gain true competence in IT training will remain firmly entrenched in the classroom".
Well everyone is entitled to his opinion, but I'd be more comfortable with the conclusions of this author, if he had written that he's the president of Hands On Technology Transfer, Inc.( www.getITtraining.com), a traditional UT training company...
The best definition I've seen on Rapid eLearning till today:
OK, on with a more complete definition. Rapid eLearning (as in all learning) involves at least two parts or aspects: capture and accessibility. Although not nearly as succinct as I would like, here’s my definition of Rapid eLearning at this point--or at least a list of distinguishing attributes. Part #1—Capture:
The goal of Rapid eLearning is to keep people knowledgeable in a fast-changing world.
It is best suited for updating a person's exisitng knowledge in the midst of quickly changing conditions.
The strategy for accomplishing the goal is to disintermediate the transfer of knowledge from experts to learners—to create the shortest path from experts to learners.
The methods for implementing that strategy normally involve electronically capturing (recording) and transferring expert knowledge directly for synchronous and/or asynchronous access.
Synchronous tools include everything from webcasting (live audio/video streaming) and web conferencing (like WebEx, Live Meeting, etc.), to tools with more robust learning-oriented functions (from companies like Centra, Interwise, and Macromedia).
Asynchronous access options range from self-production tools (from companies like Articulate and Accordant) to complete enterprise solutions (from companies like Altus Learning Systems).
Part “2—Accessibility:
The other goal of Rapid eLearning is to make knowledge easily accessible so people can find exactly what they need, when they need it.
A key accessibility factor in a viable Rapid eLearning solution is searchability. Level 1 searchability involves keyword and metadata-based methods. Level 2 searchability is more comprehensive and involves full-text search.
Raid eLearning ideally provides granular, point-of-interest access to exactly the specific content needed (not just the file level, but the subtopic level).
An emerging accessibility method that is beginning to gain traction in enterprise learning is subscription (such as RSS)—the ability to subscribe directly to sites with exactly the content a specific learner is interested in or needs to know about.
Name: Meir Navon I am a veteran in the learning field, specially in the corporate arena.The main positions I held in this arena were CLO of Bank Leumi (a very big international bank), CEO of Interwise(Europe) and CEO of Ergo Training (a training solutions company).
At the moment, I'm the Business Development Manager of the Training Division at NESS Technologies (www.ness.com), a member of the academic staff at the Holon Academic Institute and Chair of the Israeli Training Community.